FAQ's

1. What makes Mistario undergarments unique?
Mistario undergarments are designed with premium, breathable fabrics and tailored to provide both style and all-day comfort. Our range includes sizes and styles to suit every body, making confidence effortless from the inside out.

2. How do I find my perfect size?
Check out our detailed Size Guide on each product page. If you’re unsure, reach out to our customer care team at support@mistario.com—we’re happy to help!

3. Are Mistario products returnable?
We accept returns on unworn, unwashed bras and loungewear within 14 days of delivery, in original packaging with tags attached. For hygienic reasons, panties and some intimate items are non-returnable unless there’s a defect.

4. How long will my order take to arrive?
Standard shipping takes 3–7 business days. You’ll receive a tracking number once your order is dispatched.

5. Can I exchange for a different size or color?
Yes! If you need to exchange an item for a different size or color, contact us within 14 days of delivery. We offer one exchange per order shipping price is paid by customer.

6. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, and several other secure payment options.

7. How can I contact customer support?
You can email us anytime at support@mistario.com. Our team typically responds within 24 hours.

8. Will my personal information be safe?
Absolutely! We value your privacy and use secure technology to protect your information. Read our Privacy Policy for more details.